Support

The usual snags, and how to reach a person.

Last updated 1 October 2026

I need a new sign-in link

Go to Sign in, enter the email address we invited, and ask for a link. The link works once and expires after 15 minutes. If your invite link has expired (they last 14 days), ask for a new link the same way, or email us.

The email did not arrive

• Check your spam or junk folder, and look for a message from 7 Days to Air.
• Check you used the address we invited. Links go only to that address.
• Still nothing? Email [SUPPORT EMAIL] and we will send you a link ourselves.

I would rather talk to someone

Email [SUPPORT EMAIL] and say when suits. You can also choose “Prefer to talk?” inside the portal and we will call before you write anything down.

I want my data deleted

Until an offer is accepted you can delete your request yourself from the Status page. To have everything removed, email [SUPPORT EMAIL]. See Privacy for what we hold.

Contact

[SUPPORT EMAIL]